Refund and Cancellation
Refunds
At AstrologyAPI, we are committed to providing high-quality service to our customers. However, if you are not satisfied with our service, you may request a refund within 24 hours of making the payment. To request a refund, please contact us at mail[at]AstrologyAPI.com with the subject line “Refund Request” and provide your order number and a detailed explanation of the issue. We will review your request and issue the refund within a reasonable time frame. Please note that refunds will only be issued for payments made within the last 24 hours.
Cancellation
You may cancel your subscription at any time by contacting us at mail[at]strologyAPI.com with the subject line “Cancellation Request”. Once you cancel, your subscription will be active for the current cycle and you will not be charged for the next cycle. However, please note that we do not offer prorated refunds for unused portions of a subscription.
Upgrade and Downgrade
You can upgrade or downgrade your plan at any time by contacting us at mail[at]AstrologyAPI.com with the subject line “Upgrade/Downgrade Request”. The changes will be reflected in your next billing cycle and will be applied on a pro-rata basis.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Non-payment and Non-renewal
We will send you several reminders before deactivation, but it is your responsibility to ensure that your subscription is up to date.
Contact Us
If you have any questions or issues with our service, please do not hesitate to contact us at mail[at]AstrologyAPI.com. We are dedicated to providing excellent customer service and will do everything we can to address your concerns.
© 2023 AstrologyAPI
